Thanks to FSF for such an amazing deal which worked to my favor as I went there myself to assemble a pick up for them (I couldn’t wait haha!) and the particular cream was out of stock. As I forgot to allow substitutions, the lady canceled my order and price matched in store. Whatever she price matched there — I’ve no idea, but my order ended up to be $2.73, and no I didn’t have any Walgreens cash etc. — so she made my night which I let her know about, and proceeded outside with an over $5 moneymaker!
So happy you got in on this deal ☺️🎉
Congrats! My store would not do that if something is missing from the order. I had to cancel my order couple of times because I didn’t do substitutions. I am still not sure how substitution works there. I understand that they will substitute with whatever you indicate for them, but how does it work on receipt if I need to use Ibotta or other app. Last two times I allowed substitution to see what would have happened, and they had all my order in full 😂
I can’t even elaborate on that… Every time I allowed substitutions, nobody would ever substitute, so I stopped even specifying it. It wasn’t my store, actually, my store would never price match, and just cause ruckus haha by cancelling an entire order or items in it, which cause coupon cancellation too! Most stores wouldn’t entertain customers. But the one I went to last night is amazing because nice people work there who actually like their job, it makes such a difference!
You are right! It depends on people enjoying working with other people and willing to help. Sometimes they just don’t know how the system works though, even if they work in places like that. I’ve met even managers who don’t know and had to explain. You never know who you are going to meet. I am glad you had good experience!